We welcome everyone at the Apollo Cinema — should you need accommodations for access, please let us know!
There are 12 stairs at the Ontario Street entrance (our main entrance).
The Duke Street entrance (used for Service Ontario as well) has a ramp leading to the cinema. This entrance is locked during business hours, but one of our staff can come meet you to provide entrance should you need it. We suggest calling just prior to your arrival.
All seating is on a ramped floor. We have two designated areas for wheelchair parking, but primarily our guests sit on the ends of aisles, wherever they choose.
Our primary washrooms have tight turns through doorways and no accessible stalls. There is a single accessible washroom which staff can direct you to.
There are seven stairs from the auditorium to the lower lobby. Staff will be more than happy to take your concessions order and bring it to your seat.
We have no audio-access systems in place (plug ins for hearing aids, handhelds, etc.). We recognize this is a problem and are actively working to upgrade our infrastructure to provide this.
We happily take the Access2 pass! Book a single ticket as normal, and a complementary ticket will be provided to your Access2 caregiver on arrival. Customers need to provide a valid Access2 card with a valid expiry date to get their companion seat. Both the customer with the Access2 and the companion must attend the event together to receive the benefits.